We are a family of creative and digital experts, based in London and Kent.
We create brands, websites, apps and marketing campaigns that are tailor-made to you, drawing on the talents of our incredible team of strategists, designers and developers who make our shared goals a reality.
Our goal is to not just make something that looks bold, beautiful and eye-catching, but to create a product that works for you. Before we start getting inventive, we need to know all about you, your goals and your audience so the end results will be specifically tailored to your business.
When it comes to your business, there isn’t much that’s more important than your brand. Your brand should encapsulate what makes you unique and more importantly, why your target consumer should care. We can help you establish your values, your vision and your goals through a distinctive brand voice to communicate with your audience in a memorable way.
Our hand-picked team of multi-disciplined designers relentlessly challenge their creativity to provide robust creative solutions that are perfect for your business. Each project goes through various stages, including UX/UI, wireframing, design and prototyping, ensuring that you are kept updated at every stage during the process.
We don’t just create websites that look good, we create websites that work. Our advanced full stack web developers specialise in a number of front-end coding languages and back-end frameworks. They are involved from the very start of every project and closely work alongside our creatives and planners to ensure that the digital strategy is fully supported.
We can help you satisfy the increasing demand for mobile and tablet connectivity by offering the best in class UX/UI and development of both Native & Hybrid mobile applications. Our in-house developers build bespoke apps for iPhone, iPad and Android devices, as well as enterprise software applications and custom web portals, tailor-made for your business.
More often than not, our web projects are coupled with a digital marketing strategy to ensure the ongoing success of your business. We will devise a bespoke marketing strategy detailing how to best promote you across all relevant media platforms and use proven techniques to improve performance, increase traffic and ultimately conversions.
Our goal is to not just make something that looks bold, beautiful and eye-catching, but to create a product that actually works.
That’s why strategy is such a vital step in our process. Before we start getting inventive, we need to know all about you and your business, goals and audience. Then we can understand the project requirements inside-out and begin to create our strategy.
Every great project starts with an idea, usually a few ideas, not all of them are exceptional to start with, in fact we believe we need the not-so-great to build and build on until we have the idea that everyone around the table agrees is going to be right. Creativity is the driving force behind every effective website, ad, brochure, app, store, campaign and everything in between.
From the initial idea, our designs follow tried-and-tested strategies that meet all aspects of your brief.
We design, define, refine and repeat until we’re confident we have the best creative solution.
A combination of Incredible creativity, up-to-date code and captivating content is necessary to ensure the absolute optimum experience. The build stage is where we bring all of these necessary components together. Every project we work on, whether it be a website, app, marketing campaign, rebrand or anything in between undergoes exhaustive and rigorous testing.
We go out of way to find faults and even try to break what we have worked so hard to build, only then can we be sure we are ready to GO LIVE.
We follow this principal in all we do!
We know communication is key, at Shard you will meet and work with the people who actually do the work, allowing the creative process to flow freely and ensure all aspects of the project are fully supported. Here are some of the key Shard family:
The secret behind any successful project is an excellent strategy. Our project management team create an in-depth plan, tailored to each client, that will detail how to go forward with the project. Your goals, budget and preferred launch date will all be implemented into a detailed strategy, ensuring that the end results are right for you.
Every collaboration starts by reviewing the brief, which enables us to identify high level deliverables and outline proposal. During this stage, we work closely with our clients in order to understand their goals and budget. Once we have all the information, we can work together to create a proposal that you’re happy with.
You talk, and we listen. We ask questions about the business and your goals and everything in between. This allows us to better understand you, your audience and what will be needed to make your project successful – we can then map out how we intend to meet all the objectives within the strategy.
Whether you have approached us for a rebrand, new website, marketing campaign or a mobile app, our team work seamlessly to deliver the project. Each member will bring their respective expertise to help formulate a successful strategy. The project plan can then be implemented, and creative process can begin.
A combination of incredible creativity, up-to-date code and captivating content is all necessary to ensure the absolute optimum experience for your consumers. The build stage is where we bring all of these necessary components together and see our vision come to life.
Our development team are fluent in an endless amount of front and back end technologies, meaning whatever your project requires, we can handle it and more. Our developers work together with the whole team to ensure that digital production runs smoothly at every stage.
Every project we work on undergoes exhaustive and rigorous testing. We go out of way to find faults and even try to break what we have worked so hard to build. Only then can we be sure we are ready to go live.
We provide a safe pair of hands in the build up to and during launch phase to ensure the project is a success, combined with a post-launch support that allows us to maintain and continually improve performance.
Creativity is the driving force behind every effective website, ad, brochure, app, store, campaign and everything in between. We design, define, refine and repeat until we’re confident we have the best creative solution for you.
Every great project starts with an idea, usually a few ideas. Not all ideas are exceptional to start with, however we believe that we need the not-so-great so that we can build on what we have until we find the idea that everyone around the table agrees is going to be right.
Once we’ve decided on a final idea, the fun part can begin. Our designers follow a tried-and-tested process, putting all their creative skills into wireframing, web layouts, typography, illustration and anything else that your project requires.
Prototyping is the first stage of seeing our designs come to life, which is always exciting for the whole team and the clients. This allows us -and you- to see the product in a tangible way and explore its functionality and effectiveness.
Andy balances creative understanding, digital strategy and commercial awareness, working with both the team and the client to maintain the perfect partnership. He also loves being in charge of the office playlist, so he can provide the perfect motivational soundtrack for the team to work to.
Dave loves anything creative and always has! Working with the design and dev teams, Dave is involved in all projects, from start to finish. He’s a sucker for accuracy and has a keen eye for detail, overseeing all creative and UX to ensure that your business will catch the eye of your ideal client.
Sam loves everything and anything digital. As an expert in marketing strategy, SEO, PPC, social media campaigns and more, he ensures that your business gets seen by the right people. Not only that, but as a complete analytics nerd, he’ll make sure your business thrives by closely monitoring your traffic, leads and conversions.
Nirmal loves helping clients make the best use of technology. He’s passionate about web development and continually updates himself on the newest practices. As an advanced full-stack developer with years of experience, we consider Nirmal to be Shard’s coding ninja. He oversees all projects from start to finish to ensure that everything runs smoothly.
As a complete control freak, Tasha loves to oversee each project, monitoring its progress at every stage, ensuring that each member of the team is on track and that every milestone is achieved on time and to a high-quality standard. Being a spelling and grammar fanatic, she is also our in-house content writer.
Connie loves design, which is good because it’s her day job. She also loves regularly learning to use new techniques and software to improve her skills, meaning she has many creative magic tricks up her sleeve. In the evenings, she spends her time playing computer games and looking after her many pets.
Ravi has a keen interest in anything technology related, especially front-end programming, UX and the next big thing in web development. He has been a full-stack developer for many years, so your projects will be in safe hands with Ravi! However, he is a doting family man and his weekends are spent with his wife and adorable kids.
Dan loves problem-solving with pixels. He is enthusiastic about front-end development and loves creating the best user experience for our clients and their target audience. He is passionate about all new technology and keeps up to date with all the current inventions and latest trends, especially in automation, gaming and cars.
Ever since she was a kid, Daisy’s passion has always been in design. She has recently become an integral part of the team and is flourishing as a designer and illustrator. She likes to take regular snacks in the week and plenty of naps at the weekend to ensure her creativity is always fully charged come Monday.
As the purveyor of hugs and high fives, Hector ensures that the office is always a happy place and that everyone gets a break from their screens at some point every day. He’s always on hand to give our guests a warm welcome, as long as it’s received with lots of belly rubs and cuddles.
These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not: (a) republish material from this website (including republication on another website); (b) sell, rent or sub-license material from the website; (c) show any material from the website in public; (d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose; (e) edit or otherwise modify any material on the website; or (f) redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter).
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
You must not use our website to transmit or send unsolicited commercial communications.
You must not use our website for any purposes related to marketing without our express written consent.
Access to certain areas of our website is restricted.
We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion.
If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential.
We may disable your user ID and password in our sole discretion without notice or explanation.
In these terms and conditions, ‘your user content’ means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.
You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).
You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.
Notwithstanding our rights under these terms and conditions in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our website.
We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in these terms and conditions: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms and conditions or in relation to the subject matter of the terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.
We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
We will not be liable to you in respect of any loss or corruption of any data, database or software.
We will not be liable to you in respect of any special, indirect or consequential loss or damage.
You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.
Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.
We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
These terms and conditions are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.
These terms and conditions , together with our privacy and cookie policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.
These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts of England and Wales.
Your privacy is important to us. We (Made by Made Ltd) are committed to protecting your personal data and respecting your privacy.
This privacy policy explains what personal data we collect from you, how and why we use this data, how it is stored and when it is shared. It also highlights your rights to access, change and delete any information we may have.
We want you to be confident that your data is safe and secure with us, and understand how we use it to offer you a better and more personalised experience. Made by Made Ltd are a data controller in relation to any personal data that we process in relation to you. Our contact details are set out at the bottom of this privacy notice.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
As a visitor to our website, you will remain anonymous. The data we store and analyze is used for statistical purposes only, for instance to ensure the continuous improvement of our services. The data we store on our servers comprises the name of your internet service provider, the website from which you visited us, the Made by Made Ltd web pages you have looked up, your IP address and the date and duration of your visit.
We only collect and process personal data if you make use of specific services and we therefore require your data or if you have voluntarily given us your express consent. You may do so, for instance, as part of a registration procedure, by completing a form or by sending an e-mail, ordering products or services, sending us a query or requesting materials. Unless we are subject to other legal commitments, we only use your personal data for the purposes for which you have given your consent. Your personal data will only be shared by us with third parties if that is required in order to provide a service you have requested or if you have given your consent. If data has been released for use by Made by Made Ltd subsidiaries and if such permission involves data transfer to other countries, Made by Made Ltd will ensure that the data importer is placed under a suitable level of data protection commitment.
We store data as required by legal obligation or for the period of time that is required to provide a service you have requested or as agreed in applicable consent.
You are entitled to review and correct any of your personal data we have stored, and you may withdraw your consent to the use of your data at any time, affecting all future use. All you need to do is to send an e-mail to: hello@made.agency
Further detail in relation to each of these rights can be found at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
Our employees involved in data processing are obliged to confidentiality in the use of personal data. Our data protection measures are continually updated, reflecting technical developments.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you.
Please check back frequently to see any updates or changes to our privacy policy.
Like most websites, the Made by Made Ltd website uses cookies. Cookies are small text files stored on your computer by your browser. They’re used for many things, such as remembering whether you’ve visited the site before, so that you remain logged in – or to help us work out how many new website visitors we get each month. They contain information about the use of your computer but don’t include personal information about you (they don’t store your name, for instance).
This policy explains how cookies are used on Made by Made Ltd ’s website in general – and, below, how you can control the cookies that may be used on this site (not all of them are used on every site).
This Cookie Policy applies to all of our website. In this Cookie Policy, when we refer to any of our Websites, we mean any website or mobile application operated by or on behalf of Made by Made Ltd , regardless of how you access the network.
This Cookie Policy forms part of and is incorporated into our Website Terms and Conditions.
By accessing the Website, you agree that this Cookie Policy will apply whenever you access the Website on any device. Any changes to this policy will be posted here. We reserve the right to vary this Cookie Policy from time to time and such changes shall become effective as soon as they are posted. Your continued use of the Website constitutes your agreement to all such changes.
We may collect information automatically when you visit the Website, using cookies.
The cookies allow us to identify your computer and find out details about your last visit. You can choose, below, not to allow cookies. If you do, we can’t guarantee that your experience with the Website will be as good as if you do allow cookies.
The information collected by cookies does not personally identify you; it includes general information about your computer settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Website and your location.
Most internet browsers accept cookies automatically, but you can change the settings of your browser to erase cookies or prevent automatic acceptance if you prefer.
These links explain how you can control cookies via your browser – remember that if you turn off cookies in your browser then these settings apply to all websites not just this one:
Internet Explorer http://support.microsoft.com/kb/278835 (this page links to further information for different versions of IE – the mobile version is at http://www.microsoft.com/windowsphone/en-us/howto/wp7/web/changing-privacy-and-other-browser-settings.aspx).
Chrome: http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647
Safari: http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html (or http://support.apple.com/kb/HT1677 for mobile versions)
Firefox: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies
Blackberries: http://docs.blackberry.com/en/smartphone_users/deliverables/32004/Turn_off_cookies_in_the_browser_60_1072866_11.jsp
Android: http://support.google.com/mobile/bin/answer.py?hl=en&answer=169022
Opera: http://www.opera.com/browser/tutorials/security/privacy/
We apply cookies on our Website. If you are not interested in the advantages of our cookies, the “Help” function of your browser can help you configure your browser to prevent cookies or delete existing cookies. Also, you can learn how to block all new cookies on your browser and which configuration steps are required to receive a notification about new cookies. Please see the following table for cookies that we currently use on our website:
Name of Cookie | 1st or 3rd party Cookie? If 3rd party: Who is setting it? | Purpose of the Cookie? | What data holds the Cookie? | Is it a session or persistent Cookie? | If persistent, how long is its lifespan? |
_ ga | 3rd party – google-analytics.com | Used to distinguish users. | different values | persistent | 2 years |
_gid | 3rd party – google-analytics.com | Related to Google analytics – Used to distinguish users | different values | persistent | 2 years |
FORMASSEMBLY | 3rd party – google-analytics.com | different values | persistent | 2 years |